Service & Client Conduct Policy

Last Updated: August 14, 2026

Digital Brand Suite LLC is committed to providing a professional, respectful, and productive client experience.

Clients are expected to communicate professionally and cooperate reasonably throughout the project.

Prohibited Conduct

The following may constitute grounds for pausing or terminating services:

Threats
Harassment
Abusive or threatening language
Discriminatory conduct
Intimidation
Repeated hostile communication
Deliberate interference with the project
Repeated refusal to provide required information
Repeated refusal to provide approvals
Excessive disruptive communication
Repeated violations of agreed communication procedures
Attempts to improperly obtain proprietary information
Unauthorized recording
Unauthorized reproduction of proprietary materials

Digital Brand Suite LLC may pause communication, reschedule meetings, require written communication, limit communication to designated channels, or terminate services when permitted by the applicable agreement and law.

Termination under this policy does not automatically create a refund obligation.

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