Privacy Policy

1. Information We May Collect

Depending on how you interact with Digital Brand Suite LLC, we may collect information such as:

• Name
• Email address
• Phone number
• Business name
• Business information
• Website information
• Branding information
• Project information
• Service selections
• Consultation information
• Appointment information
• Questionnaire responses
• Client portal information
• Project communications
• Documents and files submitted by the client
• Payment-related information
• Account information
• Information submitted through forms
• Information necessary to provide requested services

We may also receive limited technical information such as browser type, device information, IP address, website activity, or similar information where applicable through website technologies, analytics, or service providers.

2. How Information Is Used

Information may be used to:

• Respond to inquiries.
• Schedule consultations.
• Process purchases.
• Provide services.
• Manage client projects.
• Communicate with clients.
• Operate the client portal.
• Process forms and questionnaires.
• Manage appointments.
• Process payments through applicable payment providers.
• Deliver project documents and information.
• Improve website functionality.
• Maintain security.
• Comply with legal obligations.
• Prevent fraud, abuse, or unauthorized activity.

3. Payment Information

Payments may be processed through third-party payment processors.

Digital Brand Suite LLC does not necessarily directly store complete payment-card information.

Payment information is subject to the applicable payment processor's policies and security practices.

4. Third-Party Providers

Digital Brand Suite LLC may use third-party providers to support business operations, including providers for:

• Website hosting
• Website development
• Payment processing
• Scheduling
• CRM systems
• Client portals
• Email
• Forms
• File storage
• Analytics
• Software
• Applications
• Other digital services

Those providers may process information as necessary to provide their services.

5. Client-Submitted Information

Information submitted through questionnaires, forms, portal messages, project materials, or other client communications may be used to provide and manage the requested services.

Clients should not submit sensitive information that is unnecessary for the requested service.

6. Security

Digital Brand Suite LLC uses reasonable measures intended to protect information.

However, no internet transmission, online account, or digital storage system can be guaranteed to be completely secure.

Clients are responsible for maintaining the confidentiality of their account credentials.

7. Legal Disclosures

Digital Brand Suite LLC may disclose information when reasonably necessary to:

• Comply with applicable law.
• Respond to lawful requests.
• Protect the rights or property of Digital Brand Suite LLC.
• Protect clients or other individuals.
• Investigate fraud, abuse, or security issues.
• Enforce applicable agreements.

8. Data Retention

Information may be retained for as long as reasonably necessary to provide services, maintain business records, satisfy legal obligations, resolve disputes, maintain security, or fulfill legitimate business purposes.

9. Privacy Questions

Questions regarding this Privacy Policy may be submitted through the company's designated contact method.