Everything you can review before you work with us

These policies are public. No account is required. Please review the ones that apply to you before purchasing a service, completing checkout, signing a project agreement, or entering the client portal.

Last Updated: August 14, 2026

• Terms of Service

  The terms that govern use of the Digital Brand Suite LLC website and related online services.

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• Privacy Policy

  How Digital Brand Suite LLC collects, uses, stores, and shares information across our website, portal, and services.

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• Website Design & Development Service Agreement

  The complete project agreement signed by clients after a website package purchase.

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• Cancellation & Refund Policy

  How cancellations, client delays, project termination, and nonrefundable payments are handled.

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• Service & Client Conduct Policy

  Professional conduct expectations for client communication and cooperation throughout a project.

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• Intellectual Property & Content Policy

  Ownership of Digital Brand Suite LLC proprietary systems, client deliverables, client materials, and third-party materials.

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• Recording & Privacy Policy

  Recording of consultations, Strategy Sessions, walkthroughs, and other sessions requires prior written permission.

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• Accessibility Statement

  Our ongoing commitment to an accessible website and digital client experience, and how to request assistance.

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• Payment & Checkout Policy

  How online checkout, payment in full, payment processing, and additional services are handled.

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• Client Portal & Communication Policy

  How the client portal, portal messaging, appointments, account security, and portal files are used.

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• Website Disclaimer

  General informational disclaimer covering business outcomes and third-party platform performance.

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• Third-Party Services Policy

  Third-party platforms and providers used in projects, and the limits of our responsibility for them.

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• Client-Provided Content & Materials

  Client responsibility for the content, materials, and rights of everything supplied to Digital Brand Suite LLC.

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• Portfolio & Marketing Use Policy

  How completed client work may be displayed for professional portfolio and marketing purposes.

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• Communication & Business Hours

  General communication expectations, designated channels, and response expectations.

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• Service Delivery & Client Protections

  Support periods, client responsibilities, third-party platform disclosures, production timeline expectations, and terms acknowledgment for Digital Brand Suite LLC projects.

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• Policy Updates

  How and when Digital Brand Suite LLC updates its public policies, and how updates relate to signed agreements.

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• Legal & Policy Contact

  How to reach Digital Brand Suite LLC with questions about our terms, privacy, and other policies.

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